Conditions of Use and Sale
Welcome to the Go Woolly website. Go Woolly provide access to the Go Woolly website
(GoWoolly.com, GoWoolly.co.uk, GoWoolly.ie, GoWoolly.de)
(the "Go Woolly website") and sell our products to you subject to the conditions set out on
Please read these conditions carefully before using the Go Woolly website.
By using the Go Woolly website, you signify your agreement to be
bound by these conditions.
If you use the Go Woolly website, you are responsible for maintaining the confidentiality
of your account and password and for restricting access to your computer to prevent
unauthorised access to your account. You agree to accept responsibility for all
activities that occur under your account or password. You should take all necessary
steps to ensure that the password is kept confidential and secure and should inform
us immediately if you have any reason to believe that your password has become known
to anyone else, or if the password is being, or is likely to be, used in an unauthorised
Please ensure that the details you provide us with are correct and complete and
inform us immediately of any changes to the information that you provided when placing your order.
Go Woolly reserves the right to refuse access to the website, terminate
accounts, remove or edit content, or cancel orders at our discretion. If we cancel
an order, it will be without charge to you.
which also governs your visit to the Go Woolly website, to understand our practices.
Access to the Go Woolly website
We will do our utmost to ensure that availability of the website will be uninterrupted
and that transmissions will be error-free. However, due to the nature of the Internet,
this cannot be guaranteed. Also, your access to the website may also be occasionally
suspended or restricted to allow for repairs, maintenance, or the introduction of
new facilities or services. We will attempt to limit the frequency and duration
of any such suspension or restriction.
License for website access
Go Woolly grants you a limited license to access and make personal use
of this website, but not to download (other than page caching) or modify it, or
any portion of it, except with express written consent of Go Woolly.
This license does not include any resale or commercial use of this website or its
contents; any collection and use of any product listings, descriptions, or prices;
any derivative use of this website or its contents; any downloading or copying of
account information for the benefit of another merchant; or any use of data mining,
robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied,
sold, resold, visited, or otherwise exploited for any commercial purpose without
our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other
proprietary information (including images, text, page layout, or form) of Go Woolly
and its affiliates without express written consent. You may not use any meta tags
or any other "hidden text" utilising Go Woolly's name or trademarks
without the express written consent of Go Woolly. Any unauthorised use
terminates the permission or license granted by Go Woolly.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink
to the home page of Go Woolly website as long as the link does not portray Go Woolly
or its products or services in a false, misleading, derogatory, or otherwise offensive
manner. You may not use any Go Woolly logo or other proprietary graphic
or trademark as part of the link without our express written consent.
You must not use the website in any way that causes, or is likely to cause, the
website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Go Woolly, are responsible for all
electronic communications and content sent from your computer to us and you must
use the website for lawful purposes only.
You must not use the website for any of the following:
- for fraudulent purposes, or in connection with a criminal offence or other unlawful
- to send, use or reuse any material that is illegal, offensive, abusive, indecent,
defamatory, obscene or menacing; or in breach of copyright, trademark, confidence,
privacy or any other right; or is otherwise injurious to third parties; or objectionable;
or which consists of or contains software viruses, political campaigning, commercial
solicitation, chain letters, mass mailings or any "spam"
- to cause annoyance, inconvenience or needless anxiety
Reviews, comments, communications and other content
Users of this website may post reviews, comments and other content; send communications;
and submit suggestions, ideas, comments, questions, or other information, as long
as the content is not illegal, obscene, abusive, threatening, defamatory, invasive
of privacy, infringing of intellectual property rights, or otherwise injurious to
third parties, or objectionable and does not consist of or contain software viruses,
political campaigning, commercial solicitation, chain letters, mass mailings, or
any form of "spam." You may not use a false e-mail address, impersonate any person
or entity, or otherwise mislead as to the origin of any content. Go Woolly
reserves the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you
- (a) grant Go Woolly a non-exclusive, royalty-free and fully sublicensable
rights to use, reproduce, modify, adapt, publish, translate, create derivative works
from, distribute, and display such content throughout the world in any media; and
- (b) grant Go Woolly and sublicensees the right to use the name that
you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period
of protection of your intellectual property rights associated with such content
and material. You agree to waive your right to be identified as the author of such
content and your right to object to derogatory treatment of such content. You agree
to perform all further acts necessary to perfect any of the above rights granted
by you to Go Woolly, including the execution of deeds and documents,
at the request of Go Woolly.
You represent and warrant that you own or otherwise control all of the rights to
the content that you post; that, as at the date that the content or material is
submitted to Go Woolly: (i) the content and material is accurate; (ii)
use of the content and material you supply does not breach any applicable Go Woolly
policies or guidelines and will not cause injury to any person or entity (including
that the content or material is not defamatory). You agree to indemnify Go Woolly
for all claims brought by a third party against Go Woolly arising out
of or in connection with a breach of any of these warranties.
Copyright, authors' rights and database rights
All content included on the website, such as text, graphics, logos, button icons,
images, audio clips, digital downloads, data compilations, and software, is the
property of Go Woolly or its content suppliers and is protected by international
copyright, authors' rights and database right laws. The compilation of all content
on this website is the exclusive property of Go Woolly and is protected
by international copyright and database right laws. All software used on this website
is the property of Go Woolly, or our software suppliers and is protected
by international copyright and author' rights laws.
You may not systematically extract and/or re-utilise parts of the contents of the
website without Go Woolly's express written consent. In particular,
you may not utilise any data mining, robots, or similar data gathering and extraction
tools to extract (whether once or many times) for re-utilisation of any substantial
parts of this website, without Go Woolly's express written consent.
You also may not create and/or publish your own database that features substantial
(eg our prices and product listings) parts of this website without Go Woolly's
express written consent.
Intellectual Property Claims
Go Woolly respect the intellectual property of others. If you believe
that your intellectual property is being violated by an item or information on the
Go Woolly site, please let us know by e-mailing us at firstname.lastname@example.org.
You agree to indemnify Go Woolly for all claims brought by a third party
against Go Woolly arising out of or in connection
with your claim.
Warning: Giving false, misleading or inaccurate information
in the Notice to Go Woolly may result in civil liability. You should
contact a solicitor should you have any questions.
GO WOOLLY, THE GO WOOLLY LOGO and other marks indicated on our
website are trademarks or registered trademarks of Go Woolly in the
European Union and/or other jurisdictions.
Go Woolly's graphics, logos, page headers, button icons, scripts and
service names are the trademarks or trade dress of Go Woolly. Go Wooly
trademarks and trade dress may not be used in connection with any product or service
that is not Go Woolly's, in any manner that is likely to cause confusion
among customers, or in any manner that disparages or discredits Go Woolly.
All other trademarks not owned by Go Woolly that appear on this website
are the property of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by Go Woolly.
Contract of sale
When you place an order to purchase a product from Go Woolly, we will
send you an e-mail confirming receipt of your order and containing the details of
your order. Your order represents an offer to us to purchase a product which is
accepted by us when we send e-mail confirmation to you that we've dispatched that
product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete
at the time we send the Dispatch Confirmation E-mail to you. Any products on the
same order which we have not confirmed in a Dispatch Confirmation E-mail to have
been dispatched do not form part of that contract.
Please review our Returns Policy,
which applies to products purchased from us. In addition to your 30-day returns
guarantee, customers in the European Union are entitled to a statutory cooling-off
period of seven business days. Details of this statutory right and an explanation
of how to exercise it are provided in the order confirmation e-mail and in the Returns Policy.
Pricing and availability
We list availability information for products sold by us on the website, including
on each product information page. Beyond what we say on that page or otherwise on
the website, we cannot be more specific about availability. Please note that dispatch
estimates are just that. They are not guaranteed dispatch times and should not be
relied upon as such. As we process your order, we will inform you by e-mail if any
products you order turn out to be unavailable.
Despite our efforts, a small number of the many products in our catalogue are mispriced.
Rest assured, however, that we verify prices as part of our dispatch procedures.
If a product's correct price is lower than our stated price, we charge the lower
amount and send you the product. If a product's correct price is higher than our
stated price, we will, at our discretion, either contact you for instructions before
dispatch or cancel your order and notify you of such cancellation.
All pictures and images presented on the website are for illustration purpose only.
Product colors might vary due to camera, light and and
screen (e.g. computer monitor, mobile phone display) characteristics.
Value Added Tax (VAT)
All prices are inclusive of Value Added Tax (VAT) unless stated otherwise.
When ordering goods from Go Woolly for delivery overseas you may be
subject to import duties and taxes, which are levied once the package reaches the
specified destination. Any additional charges for customs clearance must be borne
by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your
local customs office for further information.
Additionally, please note that when ordering from Go Woolly, you are
considered the importer of record and must comply with all laws and regulations
of the country in which you are receiving the goods.
Your privacy is important to us and we know that you care about how information
about your order is used and shared. We would like our international customers and
customers dispatching products internationally to be aware that cross-border deliveries
are subject to opening and inspection by customs authorities.
Go Woolly does not sell products for purchase by children. We sell children's
products for purchase by adults. If you are under 18, you may use Go Woolly
only with the involvement of a parent or guardian.
When you visit Go Woolly or send e-mails to us, you are communicating
with us electronically. We communicate with you by e-mail or by posting notices
on the website. For contractual purposes, you consent to receive communications
from us electronically and you agree that all agreements, notices, disclosures and
other communications that we provide to you electronically satisfy any legal requirement
that such communications be in writing. This condition does not affect your statutory
Go Woolly will be responsible for any losses you suffer as a result
of us breaching these conditions if the losses were reasonably foreseeable to both
you and us when you commenced using the website, or a contract for the sale of goods
by us to you was formed.
We will not be responsible for any business loss (including loss of profits, revenue,
contracts, anticipated savings, data, goodwill or wasted expenditure) or any other
indirect or consequential loss that is not reasonably foreseeable to both you and
us when you commenced using the website or when a contract for the sale of goods
by us to you was formed.
Go Woolly does not limit in any way our liability by law for death or
personal injury caused from our negligence or breach of duty or caused by our gross
negligence or wilful misconduct.
Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions
of Use & Sale at any time. You will be subject to the policies and Conditions
of Conditions of Use & Sale in force at the time that you use the website or
that you order goods from us, unless any change to those policies or these conditions
is required to be made by law or government authority (in which case it will apply
to orders previously placed by you). If any of these conditions is deemed invalid,
void, or for any reason unenforceable, that condition will be deemed severable and
will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations
under these conditions if the delay or failure arises from any cause which is beyond
our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled
to use our rights and remedies in any other situation where you breach these conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of the
Republic of Ireland, and the application of the United Nations Convention on Contracts
for the International Sale of Goods is expressly excluded. You agree, as we do,
to submit to the non-exclusive jurisdiction of the courts of the Republic of Ireland.
Go Woolly is the trading name for Volpet Limited. This website
is owned and operated by Volpet Limited.
Volpet Limited T/A Go Woolly
171 Lower Kimmage Road,
The "Go Woolly" business name is registered in the Republic of Ireland through the Companies Registration
Office. Registration Number 434713.
Volpet Limited is registered in the Republic of Ireland through the Companies Registration Office.
Registration Number 494984.
Value Added Tax (VAT):
VAT registered in the Republic of Ireland. VAT number IE-9776601L.
Additional contact information:
You can contact us by visiting our Contact page: